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Simpify and update instructions for reports

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The language was simplified, some explanations as to which methods are
preferred for which situations were provided, and I also added an
explanation for the new "tag @moderation to report spam" feature.

I tried to make the content less ambiguous and easier to read.

This change was made because of the following issue in the Community
repository: https://codeberg.org/Codeberg/Community/issues/1293
This commit is contained in:
Panagiotis "Ivory" Vasilopoulos 2023-09-18 09:59:34 +02:00
parent 3261f41b63
commit 536884cd59
1 changed files with 16 additions and 6 deletions
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22
content/contact.md
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@ -23,10 +23,20 @@ For legal inquiries, please refer to the [Imprint](https://codeberg.org/codeberg
### Abuse
If you notice some unwanted content on Codeberg.org, please immediately report this to us, describing briefly why you think this should be removed.
Please note that **Codeberg is a platform for software development**, and we are **only responsible for content on Codeberg.org**, codeberg.page, codeberg-test.org and codeberg.eu.
If you visited Codeberg from another domain, this is likely because the software itself is developed at Codeberg.
Please reach out to the corresponding developer or to the operator of the platform directly.
The preferred way to report content on Codeberg is an email to [abuse@codeberg.org](mailto:abuse@codeberg.org).
When sending an email, please describe briefly why the reported material
should be removed. Providing context helps us act faster.
The preferred way to contact us about abuse is by writing an email to [abuse@codeberg.org](mailto:abuse@codeberg.org).
If you'd like, you can also reach out via Mastodon or the Matrix chat (preferably in private, in order to protect yourself and possibly others from retaliatory abuse), but if you have the time to get to an email client, we'd really appreciate that.
Another faster method is tagging [@moderation](https://codeberg.org/moderation),
which we highly recommend for automated spam bots.
You can also reach out to us using [Mastodon](https://social.anoxinon.de/@Codeberg) or the [Matrix chat](https://matrix.to/#/#codeberg-space:matrix.org).
When reporting *people*, we recommend making a private report, so as to protect
yourself and others from retaliation in extreme cases.
Please keep in mind that we are only responsible for content hosted under the following domains:
- `codeberg.org`
- `codeberg.page` (as well as any domains using *Codeberg Pages*)
- `codeberg-test.org`
- `codeberg.eu`