The most important place to ask for help and report any issues with Codeberg is the [Codeberg/Community issue tracker](https://codeberg.org/Codeberg/Community/issues). It's never wrong to open a ticket there.
If you need quicker help or want to freely discuss topics, or follow up on Codeberg news, you can
- join the community on [Matrix](https://matrix.to/#/#codeberg-space:matrix.org)! General discussions take place in the [Codeberg room](https://matrix.to/#/#codeberg.org:matrix.org).
- follow us on [Mastodon](https://mastodon.technology/@codeberg), or if you aren't on the free and federated social network yet, [on Twitter](https://twitter.com/codeberg_org). You can also send us a direct message (Mastodon / Fediverse will have quicker response times, though).
For user support on Codeberg.org that *can not be handled by the channels mentioned above* (e.g. because it requires sensitive information), you can send an email to [help@codeberg.org](help-PLEASE-REMOVE-THIS-FOR-SPAM-PROTECTION@codeberg.org).
If you need to get in touch with the people behind the non-profit Codeberg e.V. (e.g. for managing your membership etc), please instead write to [codeberg@codeberg.org](mailto:codeberg-PLEASE-REMOVE-THIS-FOR-SPAM-PROTECTION@codeberg.org).
Please note that **Codeberg is a platform for software development**, and we are **only responsible for content on Codeberg.org**, codeberg.page, codeberg-test.org and codeberg.eu.
If you'd like, you can also reach out via Mastodon or the Matrix chat, but if you have the time to get to an email client, we'd really appreciate that.